Thank you for shopping with us. We are committed to delivering your order accurately, in good condition, and always on time.

1. Delivery Locations

We currently deliver across Tamil Nadu and selected locations across India. If your location is not serviceable, our team will contact you after order placement.

2. Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.

3. Delivery Time

• Tamil Nadu: 2–4 business days
• Other states: 3–7 business days

Delivery timelines may vary depending on courier availability and location.

4. Shipping Charges

• Free shipping may be available on selected orders or above a certain cart value.
• Standard shipping charges will be calculated at checkout (if applicable).

5. Order Tracking

Once your order is shipped, tracking details will be shared via SMS/WhatsApp/email (if available).

6. Delays

Delivery may be delayed due to:

• Natural disasters
• Festivals or holidays
• Courier partner issues

We appreciate your patience in such situations.

7. Damaged or Tampered Packages

If you receive a damaged or tampered package:

• Do not accept the delivery OR
• Record a video while opening the package
• Contact us immediately within 24 hours